Former Tenant Review

Andrea is a former UPi tenant and she sent me a review of UPi that she wrote up and posted on another apartment review website. With her permission, I’ve copied it on to our website as well. Enjoy!

UPI properties provided my worst rental experience in Minneapolis, marked by endless frustrations and managerial snubs. I should have known better when, upon moving in, I spotted a note on the front door from one of tenants wondering why their oven had not been fixed in months. My first negative experience (besides the general poor upkeep of the fixtures in the apartment) occurred when I was left without electricity for four long days in December. Despite repeated calls to maintanance (mind you my electrical bill is always current), I received no response. I lived by lantern while they did goodness knows what. Then my toilet stopped working. I was made to use an empty apartment on the lower level whenever I needed to use to bathroom. This apartment was always kept unlocked, which is quite disconcerting in a less-than-safe neighborhood (good ol’ apartment B). My toilet was broken for the last 5 MONTHS of my tenancy. Despite many promises to come out to fix it, my toilet was still broken when I moved out (which, by the way, one is only allowed to do during certain months of the year). Then, as if I hadn’t already been subjected to enough, I heard meowing that got progressively louder over the course of a week. A momma cat had kittens in the side of the building in an area that should have been block off by a wire grate (it was broken, of course). One of her kittens had fallen 20 feet down a shaft. I was able to access this shaft from a painted over window in my kitchen (what they called a kitchen, at least). Being that I was on the second floor and unable to pry open the window on the ground floor apartment, I was unable to easily access the kitten. I called management and got an absolutely callous response. I was told to call back in five minutes while she “consulted with some co-workers.” I called back several times and of course the woman didn’t answer her phone for the rest of the day. After constructing a device out of a bucket filled with cat food and a bass amp cord, I was able to dangle the bucket down to the kitten. After a few hours of prodding and begging, the kitten finally crawled into the bucket. It was pulled up to safety and taken to a no-kill cat shelter. Geez. This company should have its rental license revoked. Take extreme caution before renting from these hacks. In fact, don’t rent from them at all. No need to perpetuate their ineptitude.